Management Support Services

Management Support Services

KCIG’s Integrated Logistics Support (ILS) and Integrated Product Support (IPS) experts specialise in providing high level support services. Our approach to ILS/IPS is focussed on bolstering your team’s knowledge and experience with ILS/IPS processes, tools, standards and specifications. The KCIG team is made up of individuals that bring together the most relevant mix of ILS/IPS skills. This ensures we are able to support all of your activities. KCIG provides a wide array of services from training support to project takeover.

KCIG assists in implementing and integrating ILS/IPS in the design and development organisation of a product. ILS/IPS and Design are iterative and integrated processes, which requires constant feedback to both sides.

KCIG is able to provide ILS/IPS support to both customers and contractors during the bidding process. In addition we provide life cycle cost and cost of ownership calculations as a standard part of our portfolio. Examples of typical issues that we can help you address and solve, include:

  • What data is required to integrate a product into your ERP (Enterprise Resource Planning) System?
  • Which standards or specifications should be used for project needs?
  • What is the most efficient way to assess the dependencies between the technical and logistic domains?
    • How can this information be extracted from examining the requirements?
    • How can this overall process yield information regarding cost and time estimates for the project?

KCIG excels in supporting and leading ILS/IPS project management, including the creation and execution of plans for every milestone (e.g. ILS/IPS planning, Failure Mode Effects and Criticality Analysis (FMECA) and transition plans). This also extends to the presentation of results and demonstrations of requirement compliance.

We are able to ensure the implementation and adaptation of standards and specifications to individual project needs. KCIG offers support in creating Input Instructions, Guidance Documents, implementation plans and verification methods. Every standard and specification describes a generic process or workflow, which needs further detailing on which parts to use and how to implement them to get the maximum return on investment.

KCIG assists in implementing and integrating ILS/IPS in the design and development organisation of a product. ILS/IPS and Design are iterative and integrated processes, which requires constant feedback to both sides.

If you have any further questions, comments or requests regarding how our Integrated Product Support and Integrated Logistics Support services can meet your project needs, contact us today!